BKS Studio

Frequently Asked Questions

Everything about BKS products, shipping, returns and the Member tier system.

Every piece is built from original artwork, hand-directed and built through a generative process in the BKS studio. Products are printed on demand using all-over-print (AOP) technology — edge-to-edge colour and detail on every piece. Nothing is produced until you order.

The made-to-order model eliminates overstock and surplus production. Your piece is printed only when you place the order — zero inventory waste, zero guesswork on quantities.

All pieces are made to order and ship worldwide in about 2–3 weeks (production plus delivery). You will receive a tracking email as soon as your parcel is dispatched.

Yes. We ship worldwide. Shipping costs and import duties vary by destination and are shown at checkout. US orders typically arrive in about 2–3 weeks.

Accettiamo resi entro 30 giorni dalla consegna. Per i resi di articoli non difettosi e per i recessi, le spese di restituzione sono a carico del cliente e non sono rimborsabili. Se un articolo arriva difettoso, con errori di stampa, danneggiato o errato, contatta crew@bakabo.club entro 30 giorni allegando foto o un breve video; organizzeremo una sostituzione gratuita o un rimborso completo e copriremo le spese di restituzione. Gli articoli devono essere inutilizzati, nelle stesse condizioni in cui sono stati ricevuti e nella confezione originale. I consumatori dell'Unione Europea hanno inoltre il diritto legale di recedere entro 14 giorni. Contattaci prima di restituire qualsiasi articolo.

Orders can be cancelled within 12 hours of purchase — email crew@bakabo.club immediately. Once production has started, the order cannot be changed or cancelled.

BKS Membership uses the Metal Tier system — 5 levels, all free to join: • Lead ◎ (0 orders): wishlist, newsletter access • Iron ⬡ (1–2 orders): size history, basic style recommendations • Brass ◈ (3–5 orders): Personal Shopper + Try-On Camerino + drop access +48h early • Silver ◇ (6–9 orders): curated drops +24h early, full archive access, advanced customisation • Gold ✦ (10+ orders): VIP private drops, white-glove curation, co-creation access Create a free account on bakabo.club to start.

The BKS Try-On Camerino is a virtual fitting experience available for Brass tier members and above (3+ orders). Upload a reference photo and see how BKS pieces look on you before ordering. Access it at bakabo.club/pages/bks-members → Try-On tab.

Yes. Photos are processed only within your secure member session. If you share a preview with the BKS crew for manual review, we request explicit GDPR consent before transmitting. We never store or share your photos without permission.

Yes — text personalisation is available for Brass, Silver and Gold tier members. You can add custom text on the front, back or sleeve of most garments for an additional +€15. Contact the BKS AI assistant or the crew to request a custom piece.

We accept credit and debit cards (Visa, Mastercard, Amex), PayPal, and all digital wallets supported by Shopify Payments including Apple Pay and Google Pay. All transactions are secured by Shopify's PCI-compliant payment system.

BKS products use all-over-print technology — the artwork is the colour. Most pieces are available in one design per edition. Some product types (e.g. athletic shorts, windbreaker) are available in different base colourways. Use the colour filter on the collection page to browse options.

Not answered here? The BKS crew is one message away.

Contact the crew